Buyer FAQ
Questions from international buyers
Short answers to what buyers ask us most. If your question is not here, ask our team.
Company
Who is Cheviots International?
Cheviots International is an exporting company based in Thalasserry, in Kerala, India. We supply spices to business buyers — importers, wholesalers, processors and brands — rather than to retail consumers.
Where is Cheviots International based?
We are based in Thalasserry, in Kannur district, in northern Kerala on India's south-west coast. You can reach us at info@cheviotsinternational.com.
Products
What spices does Cheviots International supply?
Our current range is listed on the spices page. It includes black pepper, green cardamom and other spices from Kerala and India. Availability depends on season and specification, so please confirm with us for your order.
Buying
Do you sell to individual consumers?
No. We work with business buyers on bulk and wholesale orders. We do not run an online shop.
Why are prices not shown on the website?
Spice prices move with harvests and markets, and depend on grade, quantity, packaging and destination. We quote each enquiry individually.
How do I request specifications for a spice?
Send an enquiry from the product page or the contact page. Include the grade or parameters you need and we will reply with what can be supplied.
What should I include in an export enquiry?
The spice and form, required quantity, target specification, preferred packaging, destination country and port, and your timeline. The more precise the request, the faster and more accurate our reply.
Can packaging be customised?
Packaging is agreed with each buyer. Tell us your preferred bag type, pack size and any labelling needs in your enquiry.